Petstock Hawthorn

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4.5

( 8 reviews )

Pet Groomers, Pet Stores

Closed 09:00 AM - 05:00 PM See Hours

550 Burwood Rd, Hawthorn VIC 3122, Australia

+61 3981-901-05.0

Petstock Hawthorn is a well-known pet store located in the heart of Hawthorn. With a wide range of products, grooming services, and puppy training classes, Petstock Hawthorn is the go-to destination for pet owners in the area. The store is known for its knowledgeable staff who are always ready to assist customers and provide expert advice on pet care. Whether you're looking for the perfect toy for your furry friend or a new aquarium setup, Petstock Hawthorn has everything you need to keep your pet happy and healthy. Visit Petstock Hawthorn today and discover why it's the top choice for pet owners in the community.

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

David george

March 22, 2024

I’m not one to generally write reviews though this experience was horrible. My dog made a mistake (as they do) in the store today. Before I was able to get a bag to pick it up a staff member rushed over with a plastic bag. I thought she was trying to help when I apologised and was ready to do it myself. The staff member (Molly) did not even acknowledge me . I then thanked her and didn’t receive an acknowledgment for this either. Will not be back.

Jerry chong

March 22, 2024

If you live locally, Petstock is the one-stop shop for your pet needs! They have such wonderful, helpful staff that provide amazing service and pet advice. Their dog grooming is exceptional. Sam in particular is such a friendly and hard worker who went above and beyond to make my pet shopping experience a great one, giving me personalised recommendations for my pet needs. Give that man a promotion!!!

S jane lewis

March 22, 2024

Amazing service from Kylie and her team! They spent a lot of time to make sure we got everything we needed for our new Axolotl. But even more importantly, i appreciate they ensure we have our tank sent up properly with correct water quality before we can come and pick up our adorable new pet, so he will be happy and healthy in his new home.

Elisa hung

March 22, 2024

I love this shop. Went to buy puppie food for my 2 new puppies, the girls were so lovely and informative, the Manager went out of her way to help me!! We had a great chat and laugh!! Thanks girls for helping me with my twins🐕🐕 …

Nishant kamat

March 22, 2024

Had my Lagotto puppy groomed today and was really stoked with the results! First time for my puppy to be groomed and he looked exactly as I had requested. Thanks Raf, Sam and the team. Really great service.

Andrew matsuoka

March 22, 2024

Two stars rather than one because in the past my experiences were good, if occasionally off-hand. But today was disgraceful. The young fellow serving got the bill wrong, told me the price tag (on dog treats directly opposite the checkout) was wrong but the bill was correct. After I asked for a re-check, he said the product must be in the wrong place. I was handed the scanner and asked to scan the product. I did. "Oh." So, another bill - wrong again - queried again - checked again - another bill, probably pretty correct (but I wanted to leave). At no stage was there an apology or any interest in the customer or the integrity of the business. I'll go elsewhere.